Frequently Asked Questions

Please book an online appointment or call us and review our New Client information (link to new client information )

When scheduling an appointment, please let us know if you have signs or symptoms of COVID-19 infection or if you have been in contact with someone who has been diagnosed recently with COVID-19. This will help us protect our staff and other clients in our clinic at the time of your appointment. We appreciate your help in this matter as we look to keep our clinic a safe place for our patients, employees, and physicians.

We have family physicians and Specialists.

Our Family Physician is accepting new Clients  Please call us to book an appointment

Please note our family physician new client appointments and follow up appointments can be booked online or by contacting us.  If you are a new client referred by a physician to our specialists, please contact us to book an appointment

If you need a prescription renewal you may not need to see your doctor.  Simply call your pharmacy and have them send a fax request to us to renew your medication. Your doctor will check to ensure that this medication is appropriate for you.  You may be required to book an appointment if you have not seen your doctor in a while or if this is a medication that you do not normally receive.

Please be aware that prescription renewals by phone may take up to 48 to 72  hours to process. Prescriptions are usually ready to be picked at your pharmacy in 2 to 3 business days.

Plan in advance. Order your medication at least one week before you need it. Never run out of medicine.

Our Physicians don’t see clients after hours.   Please call 911 or go to the nearest Emergency Department  if your condition is of an urgent nature  eg- tightness in chest, difficulty breathing or you have worsening of a chronic condition

Our Pharmacy services will open soon

We have  free ample parking on our premises

Please check  http://www.rqhealth.ca/ for physician vacancies  

 Please check for our other vacancies HERE

Yes, we do .  When you book your appointment, please let us know if you’d like virtual care, and we will provide you with our details and protocols for virtual care.